• This document outlines the terms and conditions of the Extended Warranty Agreement (the "Agreement") between Guard My Ride Sdn Bhd (GMR) (the "Provider") and the purchaser (the "Warranty Holder") for the vehicle described in the Warranty Schedule.
• By purchasing this Extended Warranty, the Warranty Holder agrees to be bound by these Terms and Conditions.

Honda Malaysia Sdn Bhd (HMSB), in collaboration with Guard My Ride Sdn Bhd (GMR), offers an exclusive extended warranty program for Honda vehicles aged from 3 years to 9 years, covering mechanical and electrical components beyond the standard warranty—ensuring enhanced protection and long-term peace of mind.

• Covered Component: A specific part or system of the vehicle listed as covered in the Warranty Schedule.
• Warranty Schedule: The document attached to or provided with this Agreement that details the specific vehicle, coverage period, mileage limits, deductible, and other relevant information.
• Breakdown: The sudden and unexpected failure of a Covered Component to perform its intended function.
• Authorized Repair Facility: A repair facility approved by the Provider for warranty repairs.
• EWP: Honda Extended Warranty Package.

4. GENERAL

Eligible Models

• The models that are sold by Authorize Dealers.
• Honda City, Jazz, BR-V, WR-V, HR-V, CR-V, Civic, Type-R, Accord, Odessey
• Customer are advised to check with authorized dealers for EWP model availability

• Honda Certified Used Car customer with vehicles aged between 3 to 8 years
• Customer with vehicles aged between 3 to 5 years who made an advance purchase.
• Customer with vehicles aged between 6 to 8 years, after the warranty period has expired.
• All above category entitle to purchase. However, it depends on vehicle Inspection result and approval by GMR

• EWP Product only available to use after customer vehicle reach 6 years for those customer who purchase in advance (Between 3 – 5 years)
• EWP Product can be activated immediately for customer who purchase from 6th year to 8th year.
• EWP package only applicable for 1 year coverage and can be re-purchase on the following year
• Warranty Holder only can claim warranty after 30 days or 1000KM from EWP purchased date at any Honda Authorize Dealer.

• Eligible vehicles must have a mileage between 0 KM and 200,000 KM at the time of purchase.

• Customer that are interested in EWP, you are requested to visit any Honda Authorized Dealer for comprehensive information and assistance regarding Pricing and Package details
• Price of EWP may be change at any time without prior notice.

• The company reserves the right to modify or terminate this program and its terms at any time without prior notice.

• This Extended Warranty Program package is dependent on package availability during customer purchase. For more info regarding the coverage and exclusion may refer to the appendix A & B.

• Warranty Holder that purchase EWP package will receive notification from GMR (Link Acknowledge of Policy) via Email and Whatsapp.
• Warranty Holder would require filling in their email address information to receive the policy
• Once Warranty Holder received the policy through the email it is considered as acknowledgment/acceptance to the product.

• The Warranty Holder is responsible for paying the deductible amount specified in the EWP Warranty E-Booklet for each separate repair incident.

• In the event of a Breakdown of a Covered Component:
• The Warranty Holder must take reasonable steps to prevent further damage.
• The Warranty Holder must notify the Provider as soon as reasonably possible.
• The vehicle must be taken to any Honda Authorized Dealer.
• The Warranty Holder must provide the Warranty Schedule and any other required documentation.
• The Honda Authorized Dealer will diagnose the issue and obtain authorization from the Provider before commencing any repairs.
• The Provider reserves the right to inspect the vehicle before authorizing repairs.
• Upon completion of authorized repairs, the Warranty Holder will pay the applicable deductible, and the Provider will pay the remaining covered repair costs directly to the Honda Authorized Dealer (up to RM5,000 coverage limits).

• The coverage of EWP may vary by model and may be subject to updates or changes by Honda Malaysia.
• Honda Malaysia reserves the right to modify the T&C, pricing, and benefits of EWP with prior notice to customers.

• To maintain coverage under this Agreement, the Warranty Holder is responsible for ensuring that the vehicle is properly maintained according to the manufacturer's recommendations.
• The Warranty Holder must visit any Honda Authorized Dealer to be eligible to claim, and the Provider may require proof of regular maintenance.
• The Warranty Holder must follow Honda manufacturer periodic maintenance schedule to continue eligible for Honda EWP
• For any service/repair/replace job that is not following the standard Honda manufacturer periodic maintenance shall not be allowed to purchase or claimed the EWP.

• The EWP package is non-transferable and can only be used by the registered vehicle (Based on Vin Number)
• The EWP package is non-transferable to other vehicles if the owner decides to change to His/her other vehicles.

• This document, together with the EWP Warranty Booklet, constitutes the entire agreement between the parties and supersedes all prior or contemporaneous communications and proposals, whether oral or written.

• Customer that purchase EWP for the vehicle that is more than 5 years is non-refundable.
• Refund to Warranty Holder only applicable for advanced purchase customer with 70% refund amount from the total package. The requirements are:
• Car mileage above 200,000KM during mileage verification by the end of 5th Year
• The Warranty Holder must provide proof of purchase of the Honda Extended Warranty Program package and proceed with the necessary documentation request by GMR
• Refund claims will only be considered if the extended warranty was purchased before the factory warranty period ended.
• Customer would need to update mileage to any Honda Authorized Dealer
• Any attempt to purchase the extended warranty after the factory warranty has expired will not be eligible.

• There is a price reduction for Hybrid batteries from 43% to 52% depending on the type of Hybrid battery as it varies from one model to another
• As such, please refer to your preferred dealer to check the Hybrid battery type of your model whether the said battery falls under the discounted price entitlement.

• Hybrid battery warranty extension will only be applicable if regular preventive maintenance is performed as per required interval by any Honda Authorised Dealers during the warranty period
• As such, please ensure that you strictly adhere to the ‘Preventive Maintenance Service Schedule’ (PMSS) as stipulated in your ‘Warranty & Service Booklet’ to prevent unnecessary inconvenience in future

• Hybrid battery warranty extension will only be applicable if regular preventive maintenance is performed as per required interval by any of Honda Authorised Dealers during the warranty period
• As such, please ensure that you strictly adhere to the ‘Preventive Maintenance Service Schedule’ (PMSS) as stipulated in your ‘Warranty & Service Booklet’ to prevent unnecessary inconvenience in the future

• Turn the engine off and lock the car (doors).
  NOTE: Perform the following procedure within 60 seconds to start the engine in the maintenance mode.
• Turn on the car (PUSH START BUTTON) without stepping on the brake pedal.
• With the shift lever in P position/mode, press the accelerator pedal to the floor twice, then release it.
• Press the brake pedal and move the shift lever to N position/mode, then press the accelerator pedal to the floor twice, then release it.
• Press the brake pedal and move the shift lever to P position/mode, then press the accelerator pedal to the floor twice, then release it.
• Press the engine start/stop button while pressing down on the brake pedal. The vehicle is now in the maintenance mode and the engine will start.

• Parts - warranty period of 6 months / 10,000km whichever comes first.
• Batteries - warranty period of 12 months / 20,000km whichever comes first.

• The vehicle is still under warranty at the time of the sale.
• Regular service intervals are performed at any Honda Authorised Dealers.

• Honda Website (www.honda.com.my).
• Honda Toll Free Line 1-800-88-2020 (during working hours)

• Honda Website (www.honda.com.my)**.
• Honda Toll Free Line 1-800-88-2020 (during work hours)*
• Fax in request letter*
• Mail in request letter*

• DVD Multimedia Navigation System
• Window Tint Film
• Stolen Vehicle Recovery

• Horizon Safety.
• Horizon Safety +.
• Horizon Security Premium +.
• Ray Barrier 4 +.
• Ray Barrier 6 +.
• Ray Barrier 4 Black Pearl.
• Ray Barrier 6 Black Pearl.

• Stay calm and contact Honda Insurance Plus (HIP 24 Hours Call Centre 1-800-18-1177) to have your vehicle towed to the nearest Honda Authorised Body and Paint Panel.
• Take note of the person's details involved in the accident such as vehicle registration number, name, ID or passport number and driving license number.
• Finally, lodge a report at the nearest police station within 24 hours.

• Stay calm and safely pull over your vehicle to the side of the road.
• Turn transmission to "P" mode and set the parking brake.
• Turn off the engine and switch on the hazard lights.
• iv. Contact Honda Insurance Plus (HIP 24 Hours Call Centre 1-800-18-1177) to have your vehicle towed to the nearest Honda Authorised Dealer.

• Weekdays: at least one (1) week in advance
• Weekends: please refer to your preferred dealers as it is subject to availability
• Festive season: at least two (2) weeks in advance

• Any later than fifteen (15) mins, you will be considered a walk-in customer
• Please be punctual to ensure no disruptions to the appointment time allocated for other customers

• Possess good anti-wear properties to ensure reduced engine sludge
• Speedy acceleration response
• Maximum engine performance
• Reduces friction effectively and promotes better fuel-efficiency

• Fleet Sales refers to a purchase made by a Company (Bhd, Sdn Bhd or Enterprise), Government (Ministry, Government Department / Agency or Statutory Body) or Association
• The vehicle(s) must be registered under respective Company, Government (Ministry, Government Department / Agency or Statutory Body) or Association only
• Honda Malaysia reserves the right to review the above criteria without prior notice
• Please visit our Honda Authorised Dealers for more information on Fleet Sales programme

• Valid documentation such as Form 9,24 and 49 or Purchase Order or “Pesanan Kerajaan” for Government or relevant document which certified the above criteria
• The documents required for a purchase from the Ministry or Government Agency or related Government Body that entitled for tax exemption as stated under item No. 9 (under item Government Purchase).

• PAKAR Sales is an incentive programme to encourage Malaysian Citizens with expertise residing overseas to return to Malaysia
• Applicants may purchase one (1) or maximum of two (2) new vehicle(s) made or assembled in Malaysia
• He / She will be exempted from paying Excise Duty and GST or Excise Duty only on new vehicle(s)

• Approval letter from Ministry of Human Resource (Talent Corp) - 1st stage.
• 'Surat Akuan Tarikh Kembali' from Ministry of Human Resource (Talent Corp).
• Copy of applicant’s / spouse's identification card.
• Vehicle purchase order / booking form.
• Certificate of Marriage if the vehicle is to be registered under spouse's name.
• Approval letter from Ministry of Finance upon obtaining the chassis and engine number from Honda Malaysia Sdn Bhd.

• Embassy Sales is applicable to Diplomatic Missions and Consular posts to purchase locally assembled vehicle (CKD) or imported vehicle (CBU) which is exempted from Import Duty, Excise Duty, Registration Fees, Transfer and Licensing Fees
• Excise Duty and Sales Tax must be paid if the vehicle is transferred to a person other than another diplomatic or consular officer

• Offer letter from Ministry of Foreign Affairs- 1st Stage.
• Copy of customer's passport.
• Booking form.
• Approval letter from Ministry of Foreign Affairs with chassis and engine no. - 2nd stage.
• Certification for Exemption from Payment of Customs Duties and Taxes.
• Certificate of Remission (for registration purposes).
• Third Schedule Form.

Federal & State

• Government Sales is made available to Government bodies to purchase new locally assembled vehicle (CKD) or imported vehicle (CBU) which is exempted from Excise Duty & GST
• However, to purchase imported vehicle (CBU), government bodies must obtain approval from 'Bahagian Perolehan Kerajaan', Ministry of Finance

Local Authorities

• Government Sales under Local Authorities are only entitled to purchase Honda 4WD models new locally assembled vehicle (CKD) which is exempted from Excise duty not GST
• The application of exemption on the excise duty letter under this programme must highlight the use of the vehicle is for Local Authorities enforcement

• Purchase order or 'Pesanan Kerajaan'.
• Letter from customer to Malaysian Royal Custom - Melaka Station (must be in letterhead).
• Certificate of exemption
• Booking form.
• Letter of sample signature - Authorised letter.
• Copy of identification card (Person in Charge).
• Sales letter.
• Third Schedule Form (Federal & State).

• All Malaysian Parliament Members and ADUN who are NOT Administrative Member may purchase one new motorcar made or assembled in Malaysia for Honda CR-V 2.0L i-VTEC only. He / She will be exempted from paying Excise Duty but NOT GST
• Each Parliament member will get this exemption once every 5 years

• Copy of Verification Letter from Parliament or Dewan Undangan Negeri (DUN).
• Copy Of ’Kad Ahli Parlimen’ & Identification Card.
• Customer Booking Form.
• Copy of Second approval letter from MINISTRY OF FINANCE upon obtaining the Chassis and Engine No. from Honda MALAYSIA.