Petaling Jaya, 21 December 2017 – Honda Malaysia today announced a product recall for (A) Battery Sensor Failure and (B) Defective Door Mirror Component. The affected models in the recall are Odyssey and Accord.
A. Battery Sensor Failure
B. Defective Door Mirror Component
As at to-date, the replacement parts availability is at 50% for both the battery sensor and the defective door mirror component. Affected customers are advised to make an appointment with any of the 91 Honda authorised dealers to replace the parts as the stocks are sufficient for current replacement requirements.
There is no incidence of fire, crashes or injuries related to these issues reported in Malaysia as at to-date. Honda is taking this preemptive measure to ensure customer safety and regrets the inconvenience caused to all affected customers. All affected failed sensors and defective door mirror components will be replaced with the rectified components.
All other current selling models are not affected by this product recall.
Honda Malaysia would like to assure all customers that the company is committed to its mission to maintain the best product quality; hence the proactive measure is being taken to avoid any possible damages or accidents.
All affected customers will be informed via notification letters, which will include details of the product recall. Customers who receive the letter are advised to send their vehicles to the nearest Honda authorised dealer for inspection and replacement. Any charges related to the product recall will be borne by Honda Malaysia.
Honda Malaysia strongly encourages all affected customers to replace the defective battery sensor as it may become a fire hazard, and the door mirror component for a safer drive. Honda customers can check their vehicle recall status either by logging on to www.honda.com.my or www.productrecall.honda.com.my or by calling the Honda Toll Free number 1-800-88-2020.